Frequently Asked Questions
Everything you need to know about our organic and authentic food products.
How do you ensure the quality of your food products?
At Khaas Foods, we source directly from trusted farmers and apply rigorous quality control checks. Our products are 100% natural, free from harmful additives, and tested for purity before packaging.
What are your shipping charges and delivery timelines?
We offer flat-rate shipping nationwide. Local deliveries typically arrive within 24-48 hours, while nationwide shipping takes 3-5 business days depending on your location.
Do you offer cash on delivery (COD)?
Yes, we provide Cash on Delivery for most locations. You can also pay securely via credit/debit cards, mobile banking, or digital wallets at checkout.
What is your return policy for perishable items?
If you receive a damaged or incorrect item, please contact our support team within 24 hours of delivery. We will arrange a replacement or a full refund after verifying the issue.
Are your products organic and chemical-free?
Yes, our core mission is to provide 'Khaas' (special) quality food. Most of our range is organic, and we strictly avoid synthetic preservatives or artificial colors in our processing.
How should I store the oils and honey to maintain freshness?
We recommend storing our cold-pressed oils and raw honey in a cool, dry place away from direct sunlight. Ensure the lids are tightly sealed after every use to preserve the natural aroma and nutrients.